Supporting the growth of customers' new brands
The first time I met with Liely (who focus on whisky glass, he was introduced by Nike), which has been around for several years.But since 2013, We have been working together for more than 5 years and ready to reach the 6th year. The products were also shipped to Liely for 15 times. From the parameter error and quality were constantly running in all aspects to the customer did not inspect the goods, we shipped directly to the third-party warehouse. We are striving to be the best in this way. The happiest result was very satisfied and recognized by consumers. For customers, the main focus is to develope the market and exploit new products to make the brand stronger and stronger. I still remember that on April 26, 2014, Liely sent an email for the first time, and wanted to exploit a whisky glass of her own design. The initial number was only 1,000. Seeing Liely's design was very new and unique, it was really difficult for us to produce only 1000. In order to support our customers, we decided that no matter how difficult it was, we must help our customers launch new products and develop their own brands.

After starting the big cargo, there were indeed difficulties we have expected. We just started to go online to make the goods and got off the assembly line for short time. On the one hand, the quality of the newly produced products was difficult to meet the standard, and on the other hand, the output amount was too low. However, in order to finish this first order, we continued to select the cups that meet the customer's quality requirements faced the stably subsequent quality.
However, the 1000 light cups, which meet the customer's quality requirements, were that we selected it from about 2000 light cups. After arrival, the customer checked products again, while the quality requirements were higher; there were 48 unqualified products, and in the second order, we all replenished the goods free of charge. Liely was a very rigorous client. In this way, we had made 4 clear glasses orders with quantity 1000pcs . Fortunately, the workers were more and more skilled, and the quality requirements of the customers were becoming more and more clear. Finally, our customers were very satisfied with our quality. Afterwards, we started full set of products and added logistics services. Customers could receive goods at home. We started with the 5th order and the order quantity increased to 3000, as well as customers began to let us provide a full set of products to them, including laser logo and packaging. In addition, our logistics colleagues not only began to ship products to Australia, but also began to offer the dropship services.

Of course, for the first time to start such cooperation, Liely also attached great importance to it. When the laser cup was added to the clear cup, he flew to Shenzhen to inspect the goods for one day. Our QC Leo and I accompanied Liely in factory. When the workers carved a logo, we inspected one, and then wiped the cup into the package. Liely's inspection was naturally more strict than the quality required before. The logo couldn't be a bit dirty and a little break, and it should be very clear, and our QC is also strictly in accordance with Liely's requirements. In this way, the pass rate of our fifth order was only 72.5%. Despite this, we decided not to tolerate blemished products, and insisted that every cup in the hands of the customers was satisfactory. After the production experience of the first laser logo, we improved the method and carved the logo into the glass at the bottom of the cup. It was greatly improved our qualification rate. After the customer confirmed the agreement, we adopted this method. It not only solved the problem of dirty logo, but also kept better quality.
In 2019, client is exploiting 2 new products and developing the US market now as well. I am very proud and happy for them; they begin to open more and more markets for their brand; all of our effort and support are deserved. At present, everything is moving in the direction we want. No paints,no gains. 2019 is a year with full of hope. Keep moving, on the way! Fighting! !